About Us
Welcome to western home care services- Empowering Lives, Enabling Independence
At western home care services, we are committed to providing exceptional support and services to individuals with disabilities under the National Disability Insurance Scheme (NDIS). With a person-centered approach, we strive to empower lives and enable independence for our clients.
Western Home Care Services Pty Ltd is a company that was established with the sole aim of offering disability services that puts the participant as a priority in creating opportunities, promoting independence and progression in a safe and non-discriminative environment.
Mission Statement
To provide high quality and effective disability services, where every person we care for matters
Value Statement
Our values are centered around our staff, participants and their families or guardians.
Respect
We respect people’s decisions, opinions and views.
Development and Improvement
We will identify, with your help, where we can develop projects. We always work to improve our services and to uphold the Service Standards. Your feedback is always valued.
Privacy and Confidentiality
This is of utmost importance as outlined in our Privacy and Confidentiality Policy and Procedure.
Honesty
We are trustworthy and tell the truth to keep our promise to you.
Safe and Harmonious working environment
We offer a workplace that provides support, guidance and acceptance to staff and participants.
Passion
We have a passion to our work ethics. Every member of staff is passionate about their work and takes the participant as part of the family.
Value Statement
Our values are centered around our staff, participants and their families or guardians.
Quality and Excellence
We are committed to providing the highest quality of services. We adhere to rigorous standards, evidence-based practices, and professional ethics to ensure that our clients receive exceptional care and support. Continuous improvement and ongoing evaluation are key to maintaining excellence.
Compassion
Compassion is at the heart of our organisation, driving us to provide empathetic, understanding, and compassionate support to people with disabilities and their families. We wholeheartedly believe in the power of compassion to make a positive impact on the lives of individuals.
Person-Centred Approach
We respect the inherent worth and dignity of every person. We place individuals at the centre of their care and support. Our person-centred approach ensures that we listen attentively, respect personal autonomy, and tailor our services to meet the unique needs, goals, and aspirations of each person.
Empowerment and Independence
We empower individuals with disabilities to lead fulfilling lives and exercise their rights and choices. We support their independence, self-determination, and personal growth by providing the tools, resources, and opportunities necessary for them to achieve their goals and participate fully in their communities.
Embracing Wellbeing
We prioritise the overall wellbeing of our clients, recognizing that their physical, mental, and emotional health are interconnected. We strive to support their holistic wellbeing by addressing their diverse needs and promoting a balanced and fulfilling life.
Collaboration and Advocacy
We actively collaborate with our clients, their families, and the broader support network to advocate for their needs and rights. We promote open communication, involving all stakeholders in decision-making processes and working together to ensure the best possible outcomes.
Our Teams
Veronicah de Boer
Director & Founder
Veronicah de Boer
Director & Founder
Veronicah de Boer
Director & Founder
Veronicah de Boer
Director & Founder
NDIS Code of Conduct
The purpose of the NDIS Code of Conduct is to ensure all participants health, safety and well-being are adhered to, thus allowing Western Home Care Services Pty Ltd to provide quality care to all who require their service.
Western Home Care Services Pty Ltd will enforce the necessary measures and strategies to ensure the Codes of Conduct are thoroughly implemented within the procedures of Western Home Care Services Pty Ltd. All workers of Western Home Care Services Pty Ltd are expected to follow and adhere to these procedures, thus achieving the best possible quality of care for their participants.
For more information regarding the NDIS Code of Conduct, refer to:https://www.ndiscommission.gov.au/sites/default/files/documents/2019-05/code-conduct-workers-mar-2019-11.pdf
Below outlines the specific requirements outlined in the NDIS Code of Conduct that Western Home Care Services Pvt Ltd will implement within their procedures and practices
Act with respect for individual rights to freedom of expression, self- determination and decision-making following applicable laws and conventions.
Our Western Home Care Services Respect the privacy of people with disability. Act with integrity, honesty and transparency.
Western Home Care Services Private Ltd team Provide supports and services in a safe and competent manner, with care and skill.
Promptly take steps to raise, act on concerns about matters that may impact the quality, safety of supports and services provided to people with disability.
Take all reasonable steps to prevent and respond to all forms of violence against, and exploitation, neglect and abuse of, people with disability.
Our Western Home Care Services Private Ltd team Take all reasonable steps to prevent and respond to sexual misconduct.
Compliance Requirements
To fully comply with the requirements, Western Home Care Services Pty Ltd will ensure to implement these measures within their service to ensure all participants are receiving the standard quality care they deserve.
Western Home Care Services Pty Ltd and its workers will be required to :
By doing so, Western Home Care Services Pty Ltd and its workers are able to adhere to the requirements of compliance, thus preventing an occurrence of a breach.